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I booked a vacation with Airbnb, I had to pay in advance with credit card. When I arrived at the vacation home that I had booked. The owner had no idea that their home was advertised on Airbnb, it turned out to be a private residence and not a vacation home, I was very disappointed and had to pay to stay in a hotel instead. I tried to contact Airbnb to get a refund for the vacation, but cannot get a reply from them, what can I do?
UNITED STATES / SEP 11, 2018 7:55 AM EST


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